Australia Upgrades Airport Tech with
Self-Service Biometric Kiosks
(16/01/23)
The Australian Department of Home
Affairs has upgraded the end-to-end border
control solutions at
eight international airports.
Designed to provide a completely seamless
travel experience, IDEMIA - a leader in identity technologies, won the phase one contract to
upgrade the airports’ old arrivals systems with self-service
biometric kiosk solution locally named “Gen3 Kiosk”.
The kiosk
went through rigorous system and user experience testing by the
Ministry of Home Affairs, the Australian Border Force, as well as
passengers in real-life situations.
Once it had passed all
government deployment tests successfully, it was deployed at
Darwin, Adelaide, Brisbane, Cairns, Coolangatta, Melbourne, Perth
and Sydney airports. Installation of 109 Gen3 Kiosks marked the
completion of phase one in late 2021.
Phase two of the contract involves the
delivery of eGates incorporating advanced biometric
functionalities and capabilities. Travelers complete an initial
1:1 verification against their passport at the “Gen3 Kiosk”
enabling a match when they present themselves at the eGate. With
this solution there is no need for a token, as the traveler’s face
is used as proof of their identity, ensuring a smooth and
stress-free travel experience.
“We are delighted that the Australian government
has once again selected IDEMIA as their partner of choice to help
enhance the passenger journey. We are proud of this 18-years
partnership that is still going strong today. The innovative Gen3
border control solution contains advanced biometric capabilities
that not only help streamline the passenger’s airport experience,
but also increase security. This is the result of the IDEMIA
team’s continued dedication to successfully deploying such an
innovative and industry-leading solution,” said Wee Liang Tan,
Senior Vice President APAC Public Security & Identity, IDEMIA.
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