Air France-KLM to Enhance Corporate Travel Management Solution with Cytric

Dark/Light Mode (06/06/23)  Air France-KLM has signed a deal to become the first airline partner to add the Amadeus Cytric portfolio - Cytric Travel, Cytric Expense, Cytric Easy and Cytric Care - to its offering for corporate customers.

The agreement not only allows Air France-KLM customers of any size to adopt Cytric solutions, it also means Air France-KLM will use Amadeus technology for its online corporate solution named BlueConnect, giving direct corporate customers access to more dynamic and personalized booking options.

“With this new Amadeus partnership, we will be in a position to facilitate further the digital transformation of our corporate clients’ processes,” said Henri de Peyrelongue, Executive Vice President Commercial Sales, Air France-KLM. “With our Air France-KLM BlueConnect solution powered by Cytric’s innovative and leading technology, we will be able to offer all the powerful functionalities to serve the evolving needs of hundreds of direct corporate customers around the world.”

Air France A320 reg: F-GKXO. Picture by Steven Howard of TravelNewsAsia.com

With access to Cytric, the sales teams at Air France and KLM will be able to offer differentiated offers to thegroup’s direct corporate customers, for example ensuring trips adhere to the customer’s corporate travel policy.

Air France-KLM is a pioneer in this domain with no other airline currently offering an end-to-end travel management solution to its corporate customers.

As part of the deal, Amadeus will offer Air France-KLM teams a training and certification process, so they are fully ready to implement Cytric to new users.

Air France-KLM will offer the newly launched Cytric Easy, the only travel and expense tool embedded into Microsoft 365, to its customers. The solution offers a single location to search, compare or book a hotel, flight or car rental – without ever leaving Microsoft Teams. Users will have the ability to share trip information enabling better connections and collaborations.

“Cytric combines all corporate travel and expense needs in a single, integrated online solution,” said Rudy Daniello, Executive Vice President, Amadeus Cytric Solutions. “Air France-KLM’s direct corporate customers will gain access to automated processes while retaining full visibility and control over expenses, and have access to the frictionless digital experience employees seek. The airline group is leading the way in this area – and we hope to see other airlines take similar steps in the near future.”

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