Priority Pass Expands Airport Takeout Service

Thu, 6 April 2023

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Priority Pass Expands Airport Takeout Service

(07/04/23) Priority Pass has expanded its Airport Takeout service.

The number of F&B outlets has grown by 65%, providing a takeaway service at more than 485 outlets at 44 airports across the UK and USA.

Future expansion plans will also see the service launched at airports in Australia, Denmark and UAE.

Priority Pass Airport Takeout Service is available at 44 airports in the UK and USA

“Travel is not just about enjoying the destination. The experience of the journey is just as important and, for many travellers, dining at the airport is something they look forward to,” said Christopher Evans, Joint CEO of Collinson, Priority Pass' owning company. “We also recognise that for many, having the ability to browse for specialist dietary requirements is a welcome addition to improving their overall travel experience, helping travellers pre-plan their dining and removing a potential layer of stress from their journey. The expanded Airport Takeout service forms part of our goal to deliver a broad range of digitally-enabled travel experiences that enhance our members journeys at every touchpoint. By increasing both the number of members with access and outlets available to order from, we’re bringing a great variety of dining options to travellers, letting them order exactly what caters to their unique preferences in just a couple of clicks.”

Airport Takeout is powered by Servy, an enterprise self-service platform for hospitality formerly known as Grab. The solution lets members select and pay for F&B orders from participating outlets through the Priority Pass app, which members must be logged into for it to work.

“Traveller needs and behaviours are continuously evolving, which presents a tremendous opportunity for us to transform the airport dining experience together with our strategic partner, Collinson,” said Jeff Livney, Founder and CXO of Servy. “We’re excited about the future and continuing to work together to develop digital experiences and contactless solutions that will not only be more convenient for travellers but will also maximise value for our airport and hospitality partners.”

The Airport Takeout expansion underscores Collinson’s plans to improve the overall travel experiences offered alongside its portfolio of airport lounges within the Priority Pass programme. At present, it includes lounge, sleep, retail, spa, fitness, F&B and travel services, such as a car hire and airport transfers.

The airports currently offering the takeout service are:

United Kingdom

LGW - London Gatwick Airport

LHR - London Heathrow Airport

LTN - London Luton Airport

MAN - Manchester International Airport

STN - London Stansted Airport

GLA - Glasgow International Airport

United States

ATL - Hartsfield-Jackson Atlanta International Airport

AUS - Austin-Bergstrom International Airport

BDL - Bradley International Airport

BOS - Boston Logan International Airport

BOI - Boise Airport

BUF - Buffalo Niagara International Airport

BWI - Baltimore/Washington International Thurgood Marshall Airport

CHS - Charleston International Airport

CLE - Cleveland Hopkins International Airport

CLT - Charlotte Douglas International Airport

DCA - Ronald Reagan Washington National Airport

DEN - Denver International Airport

DFW - Dallas Fort Worth International Airport

DTW - Detroit Metropolitan Wayne County Airport

FLL - Fort Lauderdale-Hollywood International Airport

IAD - Dulles International Airport

IAH - George Bush Intercontinental Airport

IND - Indianapolis International Airport

LAX - Los Angeles International Airport

LGA - La Guardia Airport

LGB - Long Beach Airport

MIA - Miami International Airport

MDW - Chicago Midway International Airport

MSP - Minneapolis-Saint Paul International Airport

ORD - Chicago O’Hare International Airport

PHL - Philadelphia International Airport

PIT - Pittsburgh International Airport

PSP - Palm Springs International Airport

RIC - Richmond International Airport

SAN - San Diego International Airport

SAT - San Antonio International Airport

SEA - Seattle-Tacoma International Airport

SFO - San Francisco International Airport

SLC - Salt Lake City International Airport

SYR - Syracuse Hancock International Airport

TPA - Tampa International Airport

TUL - Tulsa International Airport

TUS - Tucson International Airport

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