Travel Industry News at TravelNewsAsia.com since 1997
Wednesday, 28 June 2023

Qantas Makes Changes to Group Management Committee

(28/06/23)  Qantas has made a number of changes to its Group Management Committee.

The changes include senior appointments to roles made vacant by retirements and promotions, as well as structural changes to increase the focus on areas of major investment, including human resources and customer experience.

In summary, the changes are:

Creation of a dedicated Chief People Officer. This role will bring together human resources and industrial relations functions, which are currently split. The Group expects to create 8,500 new jobs in Australia within the next decade and will ramp up training as it takes delivery of new aircraft. An executive search process is underway to fill this role.

New Chief Financial Officer. Current Qantas Group Executive of Strategy, People and Technology, Rob Marcolina, will move to this role, made vacant once current CFO Vanessa Hudson takes on the Group CEO role. The CFO will also take responsibility for Strategy and Transformation. Rob has been with the Group since 2012 and has a deep understanding of the business, having been closely involved in core decisions on capital allocation, commercial strategy and transformation.

Qantas aircraft at Changi. Picture by Steven Howard of TravelNewsAsia.com Click to enlarge.
Qantas aircraft at Changi. Picture by Steven Howard of TravelNewsAsia.com

New CEO of Qantas Domestic. Following the retirement of Andrew David in September, current Chief Customer Officer, Markus Svensson, will take on this position. Markus has been with Qantas for over a decade and has broad experience across revenue management, network, sales, alliances, offshore operations and strategy.

New Chief Customer and Digital Officer. Catriona Larritt, who has been with the Group since 2015, will take on this position. Responsibility for Technology will be added to this portfolio, reflecting the role of digital in improving customer experience. Catriona is currently Executive Manager of Qantas Freight and was formerly Chief Commercial Officer at Jetstar.

New CEO of QantasLink. Current CEO of QantasLink, John Gissing, will retire from this position in November after almost 25 years in a number of roles within the Qantas Group. An executive search process is underway to fill this position, which has responsibility for regional and some charter market operations. John will remain available to the Group CEO for a further 12 months as an adviser.

Creation of a Chief Risk Officer. This will bring together risk management for the Group as a whole, to provide the highest level of oversight and governance. Current Qantas Executive, Andrew Monaghan, will step into this role. Andrew is currently Executive Manager of Safety and has deep operational experience gained during a 17-year career at the Group, including as Chief Operating Officer for Qantas and QantasLink, in addition to roles in audit and HR.

Announcements on appointments to vacant positions will be made once finalised. All of these senior executive roles will report directly to the new Group CEO, Vanessa Hudson, when she steps into the position in November 2023.

All other positions on GMC – including dedicated CEOs for key business units – remain the same and its total size increases by one to 13 people.

“We have a deep bench of experience at Qantas, which means we’re able to recruit internally for many senior executive roles when they come up, and that makes transition a lot smoother,” said CEO-designate, Vanessa Hudson. “The structural changes announced today are about increasing our focus on a few key areas as we move from recovery to growth, especially when it comes to things that matter most to our people and our customers. We have a lot of expansion planned in the years ahead and that will translate into thousands of new frontline jobs and millions of hours of training. Keeping our team engaged and supporting them to deliver for our customers is critical, and so is the dedicated Chief People Officer role. Investing in digital is a huge part of our plans to keep improving customer experience. Through the website and app, we can put a lot of power in people’s hands to control their journey and access real time information. That’s why we are adding responsibility for Technology to the Chief Customer Officer’s portfolio. The success of our recovery plans means we’re in a strong position, and that will only stay true if we get the balance right for our customers, people and shareholders in the years ahead. On behalf of the Group, I’d like to sincerely thank John Gissing for his massive contribution over nearly 25 years with us and almost 40 years in Australian aviation. We’re fortunate to have access to his experience as an adviser after he formally retires from his current role at the end of this year.”

New Qantas Group Management Committee Structure

The Qantas Group Management Committee will progressively transition to this structure from July onwards and be fully in effect by November 2023.

Group CEO – Vanessa Hudson*
General Counsel and Group Executive, Office of the CEO – Andrew Finch
Chief Customer and Digital Officer – Catriona Larritt*
Chief Financial Officer – Rob Marcolina*
Chief Corporate Affairs Officer – Andrew McGinnes
Chief Risk Officer – Andrew Monaghan*
Chief Sustainability Officer – Andrew Parker
Qantas Domestic CEO – Markus Svensson*
Jetstar CEO – Stephanie Tully
Qantas International CEO – Cam Wallace
Qantas Loyalty CEO – Olivia Wirth
Chief People Officer* – (Recruitment underway)
QantasLink CEO – (Recruitment underway)
* new role/new to role

Latest videos Electric Airport Taxis at Almaty Airport (ALA) in Kazakhstan - Exclusive Video Interview with Co-Founder, Auez Tulegenov, Novotel Living and Ibis Almaty Jetisu Hotels in Kazakhstan - Interview with GM, Arseniy Tagaev, and Almaty Marathon 2023 - Video Interview with CEO, Saltanat Kazybayeva.



Headlines: Sabre Launches AI-Powered Retailing Solution for Airlines  IndiGo to Launch Flights Between Jaipur and Agra  Berlin Brandenburg Airport to Improve Handling Processes with AI  Changi Completes T2 Engineering and Expansion Work  Rolls-Royce Completes First Fuel Burn on New Engine Designed for Hybrid-Electric Flight  Xiamen Airlines Appoints APG as Offline GSA in Kuwait and Saudi Arabia  Hong Kong Airport Reports August's Cargo and Passenger Numbers  Marriott Signs Two Luxury Hotels in Trojena, Saudi Arabia  Honeywell Expands Partnership with Asia Pacific Aircraft Component Services  American Airlines Signs MOU with Embraer to Join Energia Advisory Group  Scoot Signs E190-E2 Pool Program Services Agreement with Embraer  Air Canada Orders 18 Boeing 787-10s; Cancels Order for Two 777 Freighters  Alton Aviation Publishes 2023 - 2033 Global MRO Demand Forecast  Airbus Appoints Christian Scherer as Commercial Aircraft CEO  Amadeus Working with Accenture and Microsoft on New AI-Powered Travel Assistant  IndiGo Launches Fights Between Delhi and Almaty, Kazakhstan  Widerøe Appoints APG as Online GSA in United Kingdom  CapitaLand Ascott Trust Completes Sale of Four Serviced Residences in France  Air Astana Receives Five-Star Rating from APEX  United Airlines Appoints Michael Leskinen as CFO and EVP  Rosewood to Rebrand Three Lodges in New Zealand  New Dual-Branded Hotel in Kuala Lumpur Appoints Senior Management Team  Bonza to Launch Sunshine Coast - Darwin, Gold Coast - Darwin and Melbourne - Alice Springs  IHG Opens First avid Hotel in New York, USA  Austria to Order Embraer C-390 Millennium Multi-Mission Aircraft  Maldivian Orders Two ATR 42-600 Turboprop Aircraft  IndiGo Adds San Francisco to Codeshare Partnership with Turkish Airlines  Virgin Australia Upgrades Retailing Strategy with Sabre Air Price and Ancillary Solutions  TUI Expands Use of SITA OptiClimb to All Five Airlines in Group  Marshall J Orton Joins Fairmont Singapore and Swissôtel The Stamford as GM of F&B  China Airlines Launches Flights Between Taipei and Kumamoto, Japan  IATA FEGA Identifies Potential for LOT Polish Airlines to Reduce Fuel Consumption  British Airways Joins Fight Against Dementia by Partnering Alzheimer's Society  Hong Kong Int. Aviation Academy Launches First Cadet Pilot Programme  IndiGo Becomes Official Airline of Blue Tigers Indian Football Team  Marriott Opens World's Largest Aloft Hotel  Resort in Maldives Partners Karis Scarlette for Baa Atoll Ballet Retreat  Shady Abdelaziz Joins Four Seasons Hotel Tunis as DOSM  Intra-African Passenger Traffic to More Than Quadruple in Next 20 Years  Indian Air Force Takes Delivery of First C295 Aircraft from Airbus  Tailwind Air Appoints APG as Online GSA in USA  S Hotels Renovates and Upgrades IT Infrastructure at Key Properties in UK  AirAsia to Move Flights to New Airport in Siem Reap, Cambodia  Air Peace Orders Five Embraer E175 Aircraft  China Airlines Rewards FFP Members with Monthly Promotions  IHG Opens New-Build Holiday Inn & Suites in Geelong, Australia  Aruba Working with SITA to Upgrade Immigration Experience at AUA  Langham Opens Cordis Hotel in Xuzhou, China  SMBC Aviation Capital Expands 737 MAX Order Pipeline with Deal for 25 Boeing 737-8s  PHI Signs Agreement for 28 Airbus Helicopters  Anantara Chiang Mai Launches Ping River Cruises on Restored Rice Barge  Thaicom Orders a Flexible Telecommunications Satellite from Airbus  Korean Air Begins Transition to Electronic Air Waybills for Cargo  Tim Toerber Joins Assaia as Vice President of Business Development for the Americas  Elbit Systems Launches Capsule that Combines Skylark III with SkyStriker  Singapore Airlines to Resume Flights to Brussels in 2024  Vietnam Airlines Signs MOU for 50 Boeing 737 MAX 8s  Thai Airways Adjusts BKK-HKT Schedule; Increases Flights to China  Elbit Systems to Upgrade IDF's Mini Skylarks  DidaTravel Appoints Ala Andriuta as Head of Destination Marketing  Cathay Pacific to Resume Flights to Chennai, India in 2024  Qatar Airways Partners Chef Ton for Delicious Thai Flavours in Business Class  Air Astana Opens Flight Training Centre at NQZ, Kazakhstan  Vietnam Airlines to Launch Flights Between Saigon and Perth, Australia  SalamAir to Launch Year-Round Flights Between Muscat and Beirut, Lebanon  Air Astana Launches Flights Between Almaty and Tel Aviv, Israel  Hawaiian Airlines Opens Ticket Sales on First Boeing 787-9 Dreamliner Flights  Airlines Report Highest RPK and PLF on Record  IHG Signs Six Hotel Indigo Properties in Europe  Turkish Airlines Increases A350 Order Book with Deal for Ten -900s  IATA Reports Global Air Cargo Data for July 2023  Norse Opens Ticket Sales on Paris - Los Angeles Flights  Cartier Opens Boutique at Sydney Airport in Australia  Mazen Abilmona Appointed GM of Pullman Singapore Hill Street Hotel  Air France-KLM to Establish A350 Component Maintenance Services JV with Airbus  Alan Joyce Brings Forward Retirement; Vanessa Hudson Appointed Qantas Group CEO and MD  SAS Appoints Ginger Hughes as CTO; Paul Verhagen as CCO  Eric Pellen Joins Fairmont Amman as Executive Chef  Bombardier Partners Collins Aerospace for Avionics Upgrade on In-Service Global Jets  IndiGo Revamps Inflight Catering Service  FlyArystan to Launch Almaty - Delhi and Astana - Dushanbe Flights  Marriott Opens First Autograph Collection Hotel in Thailand  Construction Begins on Peppers Gladstone Hotel in Central Queensland, Australia  Natalie Dau to Conduct 4-Day Next-Level Performance Retreat at Chiva-Som, Hua Hin  KAI to Begin Serial Production of Light Armed Helicopters from Airbus  AirAsia Thailand Launches CNX - Lampang and NAN - Phrae Transfer Services  Mantra Melbourne Airport Hotel to Undergo Multi-Million Dollar Refurbishment  Qantas Removes Expiry Date on COVID Credits  Indonesia Signs MOU with Boeing for 24 F-15EX Fighter Jets  Airbus Opens Automated A321XLR Equipping Hangar in Hamburg, Germany  Novotel Living and Ibis Almaty Jetisu Hotels in Kazakhstan - Interview with GM, Arseniy Tagaev  Aeroflot to Increase Flights from Russia to Bangkok and Phuket in Thailand  Matthew Senyard Appointed Lodge Manager of Four Seasons Safari Lodge Serengeti in Tanzania  Marriott Expands Luxury Collection to Japanese City of Nara  Embraer and CAE to Expand Pilot Training Program in Singapore  Marriott Opens First Moxy Hotel in Australia  Hong Kong Airport Reports July Passenger and Cargo Traffic  Few Tickets Still Available for Singapore F1 Grand Prix 2023  Qantas Orders 12 Airbus and 12 Boeing Aircraft  Finnair to Launch Flights Between Rovaniemi and Tromsø  Association of Asia Pacific Airlines Reports July's Passenger and Cargo Traffic  Bonza to Launch Flights Between Gold Coast and Launceston, Tasmania  Ramsey Saarany Appointed GM of Anantara Mina al Arab Ras Al Khaimah Resort  Emirates Reports One of its Busiest Summers Ever  EVA Air Extends Distribution Agreement with Amadeus  Almaty Marathon 2023 - 4K Video Interview with CEO, Saltanat Kazybayeva  Accor Hotels in Australia to Feature Peloton Bikes  Sabre Expands Presence in Fiji and South Pacific Islands with Airline Rep Services  Air New Zealand Orders Two ATR 72-600 Turboprop Aircraft  IndiGo to Operate All International Flights from BLR's Terminal 2  Electric Airport Taxis at Almaty Airport in Kazakhstan - Video Interview with Co-Founder  Elias Pertoft Appointed Pre-Opening GM of Waldorf Astoria Seychelles Platte Island  IHG Opens Third Hotel Indigo in Australia  Embraer E195-E2 Receives Type Certification from CAAC  Jörg Arnold Appointed Cluster Director of Andermatt Hotels and GM of The Chedi Andermatt  Marriott Signs Edition Hotel in Dali, China  Ethiopian Airlines to Launch Thrice Weekly Flights to London Gatwick, England  Boeing Appoints Alvin Liu as President - China  Charles Fisher Moves to Cairo as GM of Four Seasons Hotel  Jirarat Ninpadub Appointed GM of Le Meridien Phuket Mai Khao Beach Resort  IndiGo to Launch Flights Between Delhi and Almaty, Kazakhstan  Accor Signs Second Sebel Hotel in Wellington, New Zealand  IHG Launches Garner a New Midscale Conversion Brand  Finnair Plus to Adopt Avios as Currency and Become a Spend-Based Platform  Two Luxurious Manor Homes Open at Fairmont St Andrews in Scotland  Thai AirAsia Reports Q2 and H1 2023 Results  Klook Survey Highlights Latest Travel Trends of Millennials and Gen Zs in Asia Pacific  Vietnam Airlines Signs MOC with Singapore Tourism Board  Aviation Safety and Training Singapore to Upgrade Flight Simulators with Lido FMS  Pictures from Miss International Queen 2023 Transgender Beauty Pageant in Pattaya, Thailand  Exclusive Video Interviews with 17 Miss International Queen 2023 Contestants  Living With One Eye - Six Years On by Steven Howard  HD Videos and Interviews  Podcasts from HD Video Interviews  RSS Feed - Travel Industry News  Ticker - Travel Industry News  Travel Industry News Archives  Travel Trade Shows  High-Res Picture Galleries  Travel News Asia - Latest Travel Industry News 

Subscribe to our Travel Industry News RSS Feed Travel Industry News RSS Feed from TravelNewsAsia.com. To do that in Outlook, right-click the RSS Feeds folder, select Add a New RSS Feed, enter the URL of our RSS Feed which is: https://www.travelnewsasia.com/travelnews.xml and click Add. The feed can also be used to add the headlines to your website or channel via a customisable applet. We are also now testing a WhatsApp Channel and feature all the news on Travel News Asia's X / Twitter Page Have questions? Please read our Travel News FAQ. Thank you.

     
Advertising
Advertising
Copyright © 1997-2023 TravelNewsAsia.com