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(02/08/23)
Xavier Pougnard has returned to the 792-room
Shangri-La Singapore as Hotel Manager.
Xavier first worked at the luxury hotel from 2014
to 2019, during which time he played a pivotal role in the
successful renovation of the property's Tower Wing.
Xavier Pougnard
Today, as Hotel Manager, Xavier will be responsible for overseeing
the daily operations of the hotel including its 8 restaurants and
bars, the Shangri-La Apartments and Shangri-La Residences.
“I am incredibly
excited to return to this illustrious hotel in Singapore,” Xavier
said. “Around
the globe, Shangri-La is known for our heartfelt hospitality, our
strong sense of care for our family, our guests, and our promise
to do good for the community. I am looking forward to being a
driving force behind the hotel’s legacy and our commitment in
continuing to innovate, raise the bar and redefine service excellence.”
With a career spanning 23
years, Xavier has a wealth of experience working for five-star
luxury hotels in key cities across Asia, Egypt and the United
States since 1996, including such iconic properties as The Peninsula Hong Kong, Four Seasons Hotel
Alexandria at San Stefano in Egypt, Four Seasons Hotel Cairo at
Nile Plaza, and The Ritz-Carlton Pentagon City in the USA, among
others.
Xavier's most recent role prior to his return to
the hotel was at Apple Singapore where his work as
Store Leader saw him manage a team of 500 employees.
“Xavier’s return signifies a homecoming and an
exciting new chapter for Shangri-La Singapore. He brings a fresh
perspective shaped by his diverse experiences and accomplishments.
With his deep understanding of the hotel’s values, culture and
unique offerings, he is poised to build upon past successes and
steer the hotel to new and greater heights,” said John Rice,
General Manager, Shangri-La Singapore.
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