Travel Industry News at TravelNewsAsia.com since 1997
Wed, 20 December 2023

Trip Promotes Edmund Ong and Ru Yi

(21/12/23)  The online travel agency Trip.com has appointed Edmund Ong as General Manager - Singapore.

Edmund will succeed Ms. Ru Yi, who will assume the position of Regional Director - Accommodation (Asia Pacific).

Both appointments are effective 1 January 2024.

Edmund Ong. Click to enlarge.
Edmund Ong

In addition to his new appointment, Edmund, who joined Trip.com in 2014, will continue in his role as Senior Director for Singapore, Indonesia and Malaysia.

“I am humbled to be appointed as Trip.com Singapore’s new General Manager,” Edmund said. “It is particularly special as 2024 will mark my 10th year with Trip.com Group. I am especially thankful to have worked with a strong team of passionate individuals, both past and present, who have worked hard to build the Trip.com brand in Singapore over the past decade. Apart from further strengthening our capabilities to unlock value for our partners and customers, I will also work with my colleagues to solidify our market leadership in the region. I would also like to thank Ru Yi for her leadership, contributions, and accomplishments. I look forward to meeting our stakeholders in the coming months, and strengthen our collaborations and empower our customers to pursue the perfect trip for a better world,”

As its international headquarters, Singapore is a key market for the company, recording healthy growth across various metrics over the past few years, with the number of registered users as of November 2023 surging by 530% compared to 2019.

Active customers, defined as users who have made a booking during the time period, have improved by 71.1% compared to 2022.

There has also been an upward trend in year-on-year booking volumes as well as gross merchandise value (GMV), with volume increasing by 140.4% and GMV registering growth of 170.6% as of November 2023.

“As I begin a new chapter leading Trip.com’s accommodation business in Asia Pacific, I would like to express my deepest gratitude to my colleagues and partners for their support over the past few years, without whom we would not have achieved the successes we had,” said Ru Yi. “I would also like to congratulate Edmund on being named the new GM of Trip.com Singapore. With his extensive industry experience and proven track record in strategy implementation, Edmund is well-positioned to lead Trip.com into its next phase of growth and innovation.”

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