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Wed, 19 April 2023

Craig Griffin Joins Journey Hospitality as Chief Technology Officer

(19/04/23)  Journey Hospitality, a Cheltenham-based hotel ecommerce and technology business, has appointed Craig Griffin as Chief Technology Officer (CTO).

Craig joins Journey Hospitality from On The Beach where he worked for almost 4 years as Director of Engineering.

He also spent just under three years at Booking.com as Director of Engineering, and has led teams of more than 120 software engineers digitalising other sectors and delivering ecommerce services for Yodel and Beazley Insurance.

As CTO of Journey Hospitality, Craig is tasked with delivering the technology vision for the company, leading the product development for the company’s all-in-one ecommerce platform onejourney and spa management system Premier Software.

Craig Griffin (left) with Simon Bullingham. Click to enlarge.
Craig Griffin (left) with Simon Bullingham

“Journey has built a strong reputation for itself over the past decade and its vision is exciting in a very underserved and complex hospitality sector,” Craig said. “The new strategic direction, as it evolves into a tech-first company with ambitions to disrupt, is an opportunity too good to refuse. I’m looking forward to building a strong community of engineers that are enabled to deliver their best work and advance their craft.”

Journey Hospitality has over 120 staff working from Cheltenham and Cannock, providing consultancy and marketing services combined with proprietary ecommerce and spa software.

In March 2022, the company launched the onejourney ecommerce platform servicing over 150 luxury hotels and resorts worldwide, facilitating multi-product shopping baskets, and driving sales of non-accommodation facilities, services and ancillary revenue streams.

In March 2023, Journey Hospitality extended its hotel ecommerce portfolio with the acquisition of Premier Software, the UK’s leading spa management system.

“Craig’s experience leading and scaling software teams with Booking.com and On The Beach will enable us to grow our talent and organisation to deliver our technology to a wider audience,” said Simon Bullingham, Founder and CEO of Journey Hospitality. “Craig understands the complexities of hotel tech and will help us continue to innovate the online guest experience for a more profitable future for the industry.”

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