Travel Industry News at TravelNewsAsia.com since 1997
Tue, 11 April 2023

Cathay Cargo Upgrades Mail-Handling Capability

(11/04/23)  Cathay Cargo has upgraded its integrated mail platform with a digital solution that provides greater transparency for post offices and the track-and-trace visibility their customers expect.

With Cathay Mail, the airline is able to provide a superior customer experience that better caters to the requirements of post offices for shipment visibility, reliability and speed.

“Cathay Mail highlights how we have adapted technology and digitalisation to offer real benefits to our customers. By fully integrating mail-handling functions with our cargo operations and expertise, our innovative new mail solution provides a sophisticated suite of tools and facilities to support our postal partners,” said Tom Owen, Director Cargo.

Cathay Cargo B747-4F reg: B-LIC. Picture by Steven Howard of TravelNewsAsia.com Click to enlarge.
Cathay Cargo B747-4F reg: B-LIC. Picture by Steven Howard of TravelNewsAsia.com

Cathay Cargo’s refreshed “mail as cargo” solution integrates mail-handling data with air cargo systems using the PAWB – the postal air waybill. This use of electronic data interchange (EDI) technology removes much of the previous shipment paperwork and gives both origin and destination post offices, and designated operators, more visibility of shipments down to mail bag (or “receptacle”) level, allowing them to offer package-level track-and-trace visibility to e-commerce shippers.

The information also enables Cathay Cargo to manage capacity against actual volumes of mail on flights, so it can make allowances for surges in ad hoc demand or make unused space available for other cargo.

There is an additional benefit for mail heading to Europe where, by making the information available in advance, mail shipments will be compliant with the European Union’s new ICS2 customs requirements, which are being introduced this year.

Thanks to the digital data available from the PAWB, it is now easier not only to reconcile shipments for billing, but also to measure performance. Cathay Cargo will be adding KPIs to its mail performance monitoring suite, which is accessible on the EzyPost platform. Indices such as on-time delivery and visibility performance will be accessible and updated from live data.

In addition, Cathay Mail enables efficient operational recovery should an aircraft be grounded at an intermediate stop. Staff will be able to identify and segregate express mail shipments for priority uplift, and this will be visible in the system.

Cathay Cargo aims to outperform the 95% industry “visibility performance” standard and will set its own stretch targets to ensure it exceeds contractual standards. The EzyPost platform will also produce monthly reports that will be available to post office customers.

“This new investment in our mail-handling capability increases the attractiveness of Hong Kong as a global mail hub, giving post offices the confidence to move mail more seamlessly to, from and through Hong Kong,” added Owen.

In the India market, Cathay Cargo offers the Cathay Mail solution to India Post. Cathay Cargo helps India Post to convert CARDIT messages into a PAWB to create an online booking in CX-Cargospot, which is completely automated.

“During the pandemic, we collaborated with India Post to provide uninterrupted connectivity, uplifting mail bags from Delhi, Chennai, Mumbai, and Kolkata. Currently, we serve around 14 destinations on our network. Our commitment to delivering exceptional service has resulted in strong growth in tonnage and revenue. Through Cathay Mail, we look forward to expanding our partnership and serve more destinations in the future,” said Rajesh Menon, Regional Head of Cargo – South Asia, Middle East & Africa.

How PAWB and EDI work

Ordinarily, airlines have little visibility of mail shipments. Mail is prepared in sealed bags at origin postal terminals and delivered to air cargo terminals for loading.

Airlines are given conveyance instructions via a CARDIT (CARrier/Documents International Transport advice) message, and in return they send a RESDIT (RESponse to Documents International Transport advice) to acknowledge receipt.

Cathay Mail uses electronic data interchange (EDI) technology to integrate this limited messaging into Cathay Cargo’s own system.

Now, when a post office customer issues a CARDIT, Cathay Cargo will issue a PAWB (postal air waybill). This gives post offices visibility of the bags in each CARDIT and, therefore, the location of individual packages in each bag on their own systems.

Ongoing updates to the devices and apps that scan mail bags have delivered increased visibility and efficiency since the programme began. Bags can now “nest” in an Unit Load Device (ULD), which simplifies the scanning process and boosts efficiency. When the ULD is scanned, it captures the check-in status of the shipment and makes handling the shipment for onward flights or delivery more straightforward.

Latest exclusive video interviews Diethelm Travel Rebrands as DTH Travel; El Nido Resorts in Philippines to Close for Major Renovations; Sabre Hospitality Solutions; Sabre Travel Solutions; Tourism Pahang, Malaysia; Uttar Pradesh (India) Tourism; Travel Trade Show to Take Over Major Football Stadium in Brazil; Browns Hotels & Resorts (Sri Lanka); Goa Tourism (India); Madhya Pradesh Tourism (India); Karnataka Tourism (India); Arabian Camp (Saudi Arabia); Rajasthan Tourism (India); Urban Air Mobility; Sandrine de Saint Sauveur, President and CEO of APG; Air Tahiti Nui; TAAG Angola Airlines; APG World Connect 2023 in Monaco, France; Love The Philippines; Saudi Arabia's Air Connectivity Program; Malaysia Airports; Skyscanner; Airports in Sweden - Swedavia; Singapore Changi Airport - CAG; Airports / Aviation in Scotland; JFK T6; Tourism Malaysia; Mactan-Cebu Int. Airport in Philippines (CEB); Helsinki Airport (HEL); Suvarnabhumi Airport's (BKK) New Satellite Terminal; Korea Airports Corporation; Beijing Daxing Airport (PKX); Electric Airport Taxis at Almaty Airport (ALA) in Kazakhstan; MYAirline - Exclusive Interview with CEO; 15 HD Video Interviews from World Travel Market 2023 in London, England (WTMLDN); 5 HD Video Interviews from APG World Connect 2023 in Monaco, France; and 13 HD Video Interviews from Routes World 2023 in Istanbul, Türkiye.



Headlines: IndiGo Launches Flights Between Hyderabad and Gondia, Maharashtra  South Korea's Flight Inspection Services Center Takes Delivery of First Praetor 600 Aircraft  Michael Gnaegi Joins Chatrium Grand Bangkok as General Manager  IHG Opens InterContinental Hotel on Sukhumvit Soi 59 in Bangkok, Thailand  Qatar Airways Celebrates 20 Years of Flying DOH-SIN with Special Business Class Menu by Chef Ton  Dusit Signs First Hotel in Malaysia  Minor Hotels Signs Luxurious Tented Camp on Banks of Kafue River in Western Zambia  Turkish and Vietnam Airlines to Research Air Cargo Joint Venture  Dorsett Hospitality Appoints Harmesh Singh as GM of Two Hotels in Kuala Lumpur, Malaysia  Porter Airlines Exercises Options on 25 More E195-E2 Jets  Michael Henssler Joins Centara as Chief Operating Officer  Perth, Australia Confirmed as Host of Routes Asia 2025  Airbus Forecasts Commercial Aircraft Services Market to Nearly Double in Value by 2042  Renaissance Hotel Opens in Harlem, New York  Swiss Deploys SITA eWAS Across Entire Fleet  CentralPlaza Rattanathibet's Major Redevelopment to Include a Hotel and Condo  Craig Bond Returns to Pan Pacific as Senior Vice President and Head of Operations  Korean Air Cargo Signs SAF-Related MOU with LX Pantos  Plaza Premium Opening Three Lounges at Chongqing Jiangbei Airport in China  Hi Fly Expands Fleet with Two Widebody Aircraft  Significant Increase in AirAsia Malaysia Flights to China and India  New Airport in Uttar Pradesh, India Confirms IndiGo as Launch Carrier  Sandie Johannessen Joins Minor Hotels as Group Director of Spa and Wellness - Asia  Thai Airways Signs SAF-Related MOU with PTT Oil and Retail Business  Earn Tier Points with Every Spend on British Airways American Express Premium Plus Card  Yotel's First Hotel in Malaysia to Open in Summer 2025  Hong Kong Airport Reports October 2023 Passenger and Cargo Traffic  General Manager Appointments at Anantara Hotels in France and Portugal  SITA Partners Versa for New Connect Go Solution  SalamAir to Launch Flights from Muscat to Five Cities in India  AirAsia X to Launch Direct Flights to Almaty, Kazakhstan  Pegasus Airlines Adopts Three SkyBreathe Solutions  Ungasan, Bali Home to Hilton's First LXR Resort in South East Asia  Electra's EL-2 Goldfinch eSTOL Aircraft Completes First Test Flights  WTTC Appoints Gloria Fluxà as Vice-Chair and Sustainability Committee Chair  Onyx Hospitality Signs Second Amari Hotel in Laos  TransNusa Launches Jakarta - Singapore and Jakarta - Guangzhou Flights  SriLankan Airlines Appoints APG as Passenger GSA in Ireland  SITA to Upgrade Qatar Airways' Global Network Infrastructure  Embraer Defense & Security Appoints José Gustavo as VP Sales & Business Development  AirAsia Malaysia to Launch Flights Between Kuala Lumpur and Perth, Australia  Korean Air Appoints Hoyeon (Chris) Chang as Country Manager for Cambodia  IHG Signs New-Build InterContinental Hotel in Kota Kinabalu, Malaysia  Chen Thipvarodom Appointed GM of Centara's New Hotel in Ayutthaya, Thailand  St. Regis Hotel Opens in Riyadh, Saudi Arabia  Thai Airways Partners Jim Thompson for New Royal Silk Amenity Kits  E190-E2 and E195-E2 Receive Type Certification from Civil Aviation Authority of Singapore  Oman Air Takes Delivery of First Dedicated Cargo Aircraft  United Airlines Confirms Tulum Airport (TQO) Flight Schedule  Queen Elizabeth 2 Floating Hotel Celebrates 15 Years in Dubai with Promotion  El Nido Resorts in Philippines to Close for Major Renovations - Exclusive Video Interview with GDOSM  Tourism Pahang, Malaysia - Interview with Uzaidi Bin Udanis at World Travel Market 2023 in London  Travel Trade Show to Take Over Major Football Stadium in Brazil - Exclusive Video Interview with ABAV  Sabre Hospitality Solutions Interview with Frank Trampert, SVP and Global MD Commercial  Exclusive HD Video Interviews with VIPs at World Travel Market 2023 in London, England  Diethelm Travel Rebrands as DTH Travel at WTM - Interview with Stephan Roemer, Partner and Group CEO  Sabre Travel Solutions - Lodging, Ground & Sea - Interview with Chinmai Sharma, Global Head, at WTMLDN  Goa Tourism (India) - HD Video Interview with Rohan A. Khaunte, Minister for Tourism at WTMLDN  Browns Hotels & Resorts in Sri Lanka - HD Video Interview with Eksath Wijeratne, CEO, at WTMLDN  IHG Signs Two Luxury Hotels in Chiang Rai, Thailand  Uttar Pradesh (India) Tourism - Interview with Prateek Hira, President & CEO of Tornos  Karnataka Tourism (India) - Interview with H.T. Ratnakar, Adviser - Tourism and Hospitality, Govt. of Karnataka  Madhya Pradesh Tourism (India) - Interview with Sheo Shekhar Shukla, Principal Secretary Culture & Tourism  Rajasthan Tourism (India) - Interview with Dr. Rashmi Sharma, Director - Department of Tourism  Arabian Camp, Saudi Arabia - HD Video Interview with Khalid Khafagy, Founder, at WTM 2023  airBaltic Orders 30 More Airbus A220-300 Aircraft  Two Senior Appointments at Ascott  SIA Group Aiming for SAF to Replace 5% of Fuel Requirements by 2030  Eve Signs MOU with NATS to Develop Urban Air Mobility Traffic Management Services  Avion Express Appoints Rolanda Lipneviciute as Head of Communications  Urban Air Mobility and eVTOL - HD Video Interview with Yannick Assouad, EVP Avionics, Thales  Sandrine de Saint Sauveur, President and CEO of APG - Interview at APG World Connect 2023  Seville to Host Routes Europe 2025 Forum  Rolls-Royce Completes 100% Sustainable Aviation Fuel Test Programme  HD Video Interviews from APG World Connect 2023 in Monaco, France  Dusit Signs Four Princess Hotels in Karnataka, India  Air Tahiti Nui and Tahiti Hotels / Tourism Interview with Michel Monvoisin, Chairman and CEO  TAAG Angola Airlines - HD Video Interview with Nowell Ngala, Chief Commercial Officer  Sabre Signs Multi-Solution Agreement with Taipei-Based Travel Agency  Minor Signs First Three Hotels in Paris, France  Sabre Travel Solutions Appoints Chinmai Sharma as Global Head - Lodging, Ground & Sea  APG World Connect 2023 in Monaco, France - Interview with Jean-Louis Baroux, President  SAS Resumes Flights Between Copenhagen and Bangkok, Thailand After 10-Year Hiatus  Air Astana Increases Flights to Bangkok, Delhi, Dubai, Jeddah and Phuket  Langham Signs 10th Luxury Hotel in China's Greater Bay Area  Sabre's NDC Solutions to Power Virgin Australia's Retailing Evolution  Asia Pacific Airlines Carried 23.7 Million International Passengers in September  Korean Air Orders 20 Airbus A321neo Aircraft  Drukair to Launch Bhutan - Singapore - Palau Flights  Air Canada Launches Vancouver - Dubai Flights  Air India Signs Expanded Distribution Agreement with Sabre  Singapore F1 Reports 'Phenomenal' Ticket Demand for 2024 Grand Prix  Exclusive Videos from Routes World 2023 in Istanbul, Türkiye  Love The Philippines - Interview with W. Andrada, OIC-Assistant Secretary of Tourism Development  Saudi Arabia's Air Connectivity Program - Interview with Sultan Otaify, VP Strategy & Communication  Helsinki Airport (HEL) Interview with Ulla Lettijeff, SVP and Director, at Routes World 2023  Finavia Lapland Interview with Jani Jolkkonen, SVP Airport Network, at Routes World 2023  Malaysia Airports Video Interview with Megat, Senior General Manager Strategy  Korea Airports Corporation Video Interview with Soowan Seo at Routes World 2023  Skyscanner Interview with Michael Docherty, Commercial Director, at Routes World 2023  Airports in Sweden - Interview with Elizabeth Axtelius, Director Aviation Business, Swedavia  Marriott Signs Three Luxury New-Build Resorts in Vietnam  Hong Kong International Boat Show 2023 to Take Place 30 November - 3 December  Singapore Changi Airport Upgrades Features and Renames Mobile App  Singapore Changi Airport - Interview with Peh Ke-Wei, VP of Passenger and Air Hub Development  Sommelier Marc Almert Selects Six New Short-Haul Wines for Korean Air  Beijing Daxing Airport (PKX) - Interview with Deputy GM Aviation Business at Routes World 2023  Suvarnabhumi Airport's (BKK) New Satellite Terminal - Interview with Paweena Jariyathitipong, AOT  Qantas Extends NDC Agreement with Accelya  Airports in Scotland - Interview with Gary Cox, Director of Aviation at Transport Scotland  Akbar Al Baker to Step Down as Group CEO of Qatar Airways; Successor Named  Boeing Forecasts Northeast Asia to Take Delivery of 1,350 Commercial Jets by 2042  Luke Borg Joins The Ritz-Carlton Langkawi as Executive Chef  Air Astana Takes Delivery of 11th Airbus A321LR  JFK T6 - Video Interview with Steve Thody, COO of JFK Millennium Partners, at Routes World 2023  Asia Pacific Advances Two New Air Traffic Management Concepts  Two Executive Appointments at Cathay  AirAsia to Help Repatriate Thai Nationals from Israel  Airbus and Republic of Singapore Air Force Complete Automatic Air-to-Air Refuelling Tests  Tourism Malaysia Video Interview with Datuk Musa Bin Yusof of MTPB at Routes World 2023  Air France-KLM Signs NDC Agreement with Sabre  Changes to World Travel Market's Exhibition Floor Reflect Latest Travel Trends  Thai Airways Unveils Winter Flight Schedule  Airbus Makes Changes to Senior Leadership; Establishes Commercial Aircraft Team  Bahrain to Host 29th Edition of Routes World  Fairmont Appoints Nils-Arne Schroeder as SVP Operations Asia Pacific and Middle East  Star Alliance Opens Second Lounge at Paris CDG Airport in France  Marathon Airlines Adds Aircraft to Embraer's Pool Program  Qantas Expands Neighbour-Free Trial to Select International Flights  Mactan-Cebu International Airport in Philippines - Video Interview with CEO, Julius Neri Jr.  MYAirline Suspends Operations; AirAsia Offers Discount to Help Passengers and Staff  Maldivian to Launch Flights Between Male and Bengaluru, India  PW127XT-L Engine Receives Certification from Transport Canada  Luxair Orders Four Embraer E195-E2 Aircraft  Air Canada Renews Distribution Agreement with Travelport  Airbus Tests Simplified Pilot Controls for eVTOL Aircraft  Gordon Ramsay Opens First Restaurant in Macau  SAS Appoints Mads Brandstrup as SVP of Communications and Public Affairs  TAAG Angola Airlines to Add Four Boeing 787s to Fleet  Patrik Ilstam Appointed GM of Anantara Koh Yao Yai Resort and Villas in Thailand  Thai Vietjet to Enhance Airport Operations with iPort DCS from Res2 and Travelport  airasia Superapp Expands foodpanda Partnership to Kingdom of Thailand  Embraer Unveils Phenom 100EX Entry-Level Business Jet  Airbus Commences Construction of A400M Maintenance Center in Wunstorf, Germany  Rob Gurney Joins Seabury Aviation as Strategic Advisor  Wyndham Opens Two Hotels in Taiwan  Dassault Launches New Flight Planning App  Clifford Weiner Appointed GM of Island Shangri-La, Hong Kong  Thailand Enhances Earth Observation Capability with Launch of THEOS-2 Satellite  SITA to Install Self Check-In and Bag Drop Kiosks at KL Sentral Station  Asia Pacific Airlines Carried 25.7 Million Int. Passengers in August  Sabre Making a Difference to STEM Students in Underprivileged Areas of India  Global Air Traffic Reaches 95.7% of Pre-COVID Levels in August; APAC Leading Regions  IndiGo Resumes Delhi - Hong Kong Flights  Electric Airport Taxis at Almaty Airport in Kazakhstan - Video Interview with Co-Founder  Pictures from Miss International Queen 2023 Transgender Beauty Pageant in Pattaya, Thailand  Exclusive Video Interviews with 17 Miss International Queen 2023 Contestants  Living With One Eye - Six Years On by Steven Howard  HD Videos and Interviews  Podcasts from HD Video Interviews  RSS Feed - Travel Industry News  Ticker - Travel Industry News  Travel Industry News Archives  Travel Trade Shows  High-Res Picture Galleries  Travel News Asia - Latest Travel Industry News 

Subscribe to our Travel Industry News RSS Feed Travel Industry News RSS Feed from TravelNewsAsia.com. To do that in Outlook, right-click the RSS Feeds folder, select Add a New RSS Feed, enter the URL of our RSS Feed which is: https://www.travelnewsasia.com/travelnews.xml and click Add. The feed can also be used to add the headlines to your website or channel via a customisable applet. Have questions? Please read our Travel News FAQ. Thank you.

     
Advertising
Advertising
Copyright © 1997-2023 TravelNewsAsia.com