(10/08/23)
Travelport has completed its integration with
Deem, a leading corporate travel management platform.
Travel management companies (TMCs), corporations
and their travelers that utilize Deem and Travelport+ can now
access a wide range of rich and relevant content, all in one
place, enhanced by the Content Curation Layer (CCL), a Travelport+
feature that uses powerful artificial intelligence (AI) and
machine-learning (ML) capabilities to provide agents and travelers
a more modern retailing experience with faster search responses,
more pertinent results, and greater accuracy.
When seamlessly integrated with Deem’s user
interface, this will allow travelers to stay within their
corporate policies while ensuring bookings (including NDC) are
fully serviceable.
“Business travelers want, and deserve, the same
modern retailing experience as leisure travelers,” said John
Elieson, COO and Deputy CEO of Travelport. “When Travelport
announced the acquisition of Deem in March, it was with the
intention of providing the corporate travel world with
award-winning, complementary tools that are as revolutionary,
modern, and easy-to-use as Travelport+. We’ve not only delivered
on that promise, but are proud to confirm the integration of the
Deem and Travelport+ platforms.”
When looking towards the immediate future,
Travelport has big plans for the GDS-agnostic tool. In 2024 alone,
Travelport expects Deem to:
- Accelerate its international expansion, doubling
its global footprint with a focus first in EMEA, followed by APAC;
- Evolve the user interface; and
- Implement enhanced emissions data, which is
already available on Travelport+.
“We’ve heard our corporate customers and there are
two key things that they need,” Elieson added. “First, they want a
one-stop shop for all content through a single tool. And, just as
important, they want ease of traveler servicing, meaning the
content needs to be the same as what their TMC partner sees. By
combining traveler-first, human-centric design with a
best-in-class user experience, we’ve brought the ease and
enjoyment of booking leisure trips to business travel. Making that
content both accessible to and easily managed by their TMC partner
ensures travelers are covered, even when you factor in new
products only available through NDC or other content sources.”
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