Travel Industry News at TravelNewsAsia.com since 1997
Fri, 8 April 2022

Capital A Partners Google Cloud for airasia Super App Development

(08 Apr 2022, 11:47 +07)  The airasia Super App has entered into a five-year strategic collaboration with Google Cloud.

The airasia Super App, which operates in Malaysia, Indonesia, Singapore, Thailand and Philippines, is part of Capital As digital pillar.

The platform offers flight and hotel bookings, e-commerce, food and parcel delivery, ride-hailing, financial and health services, on-demand education and more, anchored by an integrated rewards program and mobile wallet.

As part of their partnership, the two organizations will combine core competencies in order to nurture technology talent, co-create software tools for open innovation, deliver data-driven intelligence on behalf of micro, small and medium-sized enterprises (MSMEs) on the platform, and ensure accessibility for diverse users in cities and rural areas.

From left: Thomas Kurian, CEO, Google Cloud; Sundar Pichai, CEO, Google and Alphabet; Tony Fernandes, Group CEO, Capital A. Click to enlarge.
From left: Thomas Kurian, CEO, Google Cloud; Sundar Pichai, CEO, Google and Alphabet; Tony Fernandes, Group CEO, Capital A

Five years ago, when I decided to move our digital journey to its next stage, I was looking for a partner to help us reach that nirvana, much like how Airbus and General Electric helped us grow from a little two-plane operation to become the fourth largest airline in Asia, said Tony Fernandes, CEO, Capital A. I went around the US looking for that partner, met Diane Greene from Google Cloud, and the journey started. With Thomas and his team, we are now on the road to disrupting the digital platform arena in the same vein as we did airlines. We may be late in the game, but with the Super App as the center of our ecosystem of e-commerce, logistics and fintech, we are determined to give all 700 million people in ASEAN inclusivity, accessibility and value.

The strategic collaboration and ecosystem building efforts will encompass four pillars:

Talent Engine: The airasia Super App and Google Cloud will establish a Cloud Center of Excellence (CCoE) consisting of AirAsia staff and Google Cloud technologists. The CCoE is expected to create an agile culture across all airasia Super App business units to accelerate product development velocity, enable teams to embrace change, and upskill talent. This includes tapping Google Clouds Site Reliability Engineering (SRE) and MLOps best practices, so staff and AirAsia Academy graduates can strengthen their technical capabilities and meet the requirements of the fast-growing business. As an extension of Google Clouds product development team, the CCoE will also drive co-innovation efforts to shape technological advances for the region and beyond.

Seamless User Access: By leveraging Google Clouds secure and scalable infrastructure, and advanced microservices, serverless and networking technologies, the CCoE will enhance the airasia Super App so that it remains robust, reliable and lightweight as more features and services are continuously added. This ensures that the platform runs seamlessly when accessed by a high volume of users at any given time, including those in rural areas with intermittent internet connectivity or using lower-cost smartphones with less storage capacity.

Data-Driven Insights: By deploying Google Clouds analytics, machine learning and artificial intelligence technologies, the CCoEs data scientists can unify and analyze datasets to glean real-time insights into customer sentiment and emerging trends. These include an understanding of the travel sectors recovery trajectory and consumption patterns around food delivery, ride-hailing and more. The insights will enable the platform to serve hyper-personalized recommendations to users on behalf of MSMEs and help grow these businesses revenue streams.

Empowering Partners and Developers: By adopting Google Clouds open-source principles and infrastructure, the CCoE will develop a suite of software development kits (SDKs) that ecosystem partners and external developers can use to create new features and services for airasia Super App users. These will include reusable software components for biometric identification, chatbots, e-wallets, online travel bookings and more. Google will also tap airasia Super Apps in-region network to expand its developer community in Southeast Asia.

Super-apps are helping small businesses thrive and stimulate economies. In fact, the World Economic Forum estimates that 70 percent of new economic value generated in the next decade will be driven by digital platform business models, said Thomas Kurian, CEO, Google Cloud. airasia Super App is an inspiring example of a company thats innovating using cloud-first technologies to better reach and serve their customers. Were proud to be working with Tony and his team to further develop talent and an open innovation ecosystem to meet diverse digital lifestyle needs across Southeast Asia.

Amanda Woo, CEO, airasia Super App, said, This is just the beginning, and we look forward to exploring further co-innovation initiatives with Google, whether in digital travel planning, self-driving cars, cloud gaming, startup investment, or supporting frontline workers through Google Workspace.

See also: Exclusive Travel Industry Interview with Kurt Ekert, President of Sabre.

Headlines: Marriott Partners Yahoo to Launch Media Network  Plaza Premium Opens Lounge at Edinburgh Airport in Scotland  Malaysia Airlines and Qatar Airways Expand Codeshare Agreement  Sabre's Initiatives to Retain and Attract Top Talent  Yotel Gets Creative with Dual-Branded Property in Miami  Rosewood Signs Second Residential Project in Florida  Air France Unveils New Business Class Seat  Saab Appoints Viktor Wallström as SVP and Head of Group Communications  Accor Opens First of Two Mövenpick Hotels in New Zealand  Marriott Signs Adults-Only, All-Inclusive Luxury Resort in Dominican Republic  Sabre Recognized as System Provider in IATA’s Airline Retailing Maturity Index  Hong Kong Airport Reports 109.4% Increase in Passengers; Cargo Down Slightly  Fiji Airways Upgrades Technology with Amadeus’ Digital Experience Suite  Cebu Pacific Reports Q1 2022 Results  Burberry Reopens Qatar Duty Free Outlet at HIA  Four Seasons Kyoto Appoints Director of F&B, Culinary Operations  Jumeirah Opens Luxury Resort in Bali, Indonesia  Marriott Opens First AC Hotel in Australia  Star Alliance to Launch Co-Branded Regional Credit Card; Enable Paid Access to Lounges  Cathay Pacific Reports Increase in Cargo and Passenger Traffic  Fly Dhaka Partners AirAsia Consulting  Int. Travel Forecast to Fully Recover by 2025; Asia Pacific Lagging  CWT Appoints Interim CFO and Chief Partnership Officer  Host Countries of Next Five Rugby World Cups Confirmed  Langham Gold Coast to Open in June  SIA Appoints Leslie Thng as CEO of Scoot  Virgin Limited Edition to Open 28-Room Luxury Hotel in Mallorca  Pitak 'Chin' Norathepkitti Appointed GM of Anantara Chiang Mai Resort  ITA Airways Takes Delivery of First Airbus A350  Singapore Airlines Extends Sponsorship of Formula 1 Grand Prix  All Nippon Airways Joins airasia SuperApp's OTA Platform  Air Astana Celebrates 20th Anniversary of First Commercial Flight  Accor to Convert QE2 Cruise Ship into Floating MGallery Hotel  Lufthansa Orders 16 Boeing Cargo and Passenger Aircraft  Sabre Completes Acquisition of Nuvola  NAC to Become Launch Lessor of Embraer’s P2F Conversions  Qatar’s Hamad Int. Airport Reports 162% Increase in Passengers  Grand Hyatt Kuwait to Celebrate Grand Opening in Autumn  JAC Takes Delivery of 9th ATR 42-600  Etihad Unveils New Economy Class Furnishings and Tableware  Marriott Signs Second JW Hotel in Japan  Jetstar to Launch Canberra Flights from Melbourne and Gold Coast  Four Seasons Signs Luxury Hotel and Residences in Muscat, Oman  Airbus Establishes Air Mobility Initiative in Bavaria  Qantas Launches Promotion on 1,700+ Points Planes  Etihad Completes Sustainable Flight Tests Operating 42 EcoFlights Over 5 Days  Embraer Concludes Series of Experimental Flights in Rio de Janeiro, Brazil  Swiss-Belhotel Aiming to Double Portfolio by 2030  Four Seasons Partners Bryte to Bring AI Technology to Sleep Experience  The Slate Phuket Becomes Dog-Friendly; Charges 1,500 Baht Per Dog, Per Night  Lee Kelly to Join 45 Park Lane in London as GM  China Airlines Participates in SkyTeam's Sustainable Flight Challenge  Boeing to Establish Research & Technology Hub; Names Arlington Office as Global HQ  Emirates to Showcase Premium Economy Class Cabin at Arabian Travel Market 2022  It’s a Penalty Publishes Impact Report from Super Bowl LVI Campaign  EGNOS V3 to Enhance Navigation and Security for More Destinations in Europe  Qantas Unveils Plan to Buy Alliance Aviation Services  Mapping Travel's New Normal - Sabre Study Highlights Prominent Shifts  Aviation: International RPKs Increase 285.3%  Emirates Celebrates Museum of the Future with Custom A380 Livery  Thai Airways Resumes Bali Flights; Launches Chatbot  China Airlines Operates Songshan - Tokyo Haneda Flights with A321neo  Cebu Pacific Resumes Jet Operations at Bicol Int. Airport  SHVO, Rosewood and Peter Marino to Renovate The Raleigh, Miami Beach  Growing Challenges for Air Cargo as Demand Falls  Pullman Cairns Appoints Mark Burns as General Manager  Accelya Establishes Center of Excellence in Pune, India  IHG Appoints Danny Ha as Development Representative - Korea  Emirates Resumes Flights to Bali, Indonesia  Yotel Signs WTC Hotel in Lisbon, Portugal  airBaltic Wet Leases Boeing 737-900ER from Ukraine Int. Airlines  TSA Adds Smiths Detection's Hi-Speed HI-SCAN 100100V-2is to ACSTL  Qantas Launches New Distribution Platform in UK, US and South Africa  United Airlines to Resume San Francisco - Melbourne Flights in June  Airbus Deploys airBaltic A220-300 on Demo Flight to Sydney, Singapore, Hanoi and Tokyo  Qantas Board Approves Largest Aircraft Order in Australian Aviation  Somerset Ekamai Bangkok Appoints DOBD and GM  Cebu Pacific Operates First Domestic Flight to Clark's New Terminal  Air New Zealand Added to airasia Super App’s OTA Platform  JW Marriott Hotel Opens in São Paulo, Brazil  First AC Hotel by Marriott in South Korea Opens in Seoul  Dusit Thani Hua Hin Opens Nómada  easyJet Partners GKN Aerospace on Development of Zero Carbon Emission Technologies  Hamburg Becomes 4th Airport to Install Star Alliance Biometrics  Hyatt Expands UK Portfolio with Two More Hotels in London  Yotel to Use Urban Jungle's Bathroom Amenities Globally  Ten Trinity Square Private Club in London Appoints Alex Tzatzos as Head Chef  Boeing Unveils First T-7A Red Hawk Advanced Trainer Jet  Jumeirah Opens Luxury Resort in Pecatu Region of Bali, Indonesia  Asia Pacific Airlines Report 205.4% Increase in RPK  Marriott Soft Opens W Dubai - Mina Seyahi  Air New Zealand Unveils Details of Four-Year Investment Plan for Auckland Airport  Tokyo Int. Airport Upgrades Security with 12 HI-SCAN 6040 CTiX Scanners  Hawaiian Airlines Partners Starlink for High-Speed Inflight Internet Access  Emirates to Operate 23 Extra Flights for Eid  ITA Airways and Airbus to Explore Development of UAM Solutions in Italy  Thai AirAsia X Transfers Operations to Suvarnabhumi; Plans to Resume ICN and NRT Flights  Air Astana to Launch Almaty - Aktau - London and Almaty - Bodrum Flights  Three Senior Appointments at CWT  Accor Partners Reckitt’s Dettol Pro Solutions  United Airlines Begins Largest Transatlantic Expansion in its History  Pratt & Whitney Becomes First OEM in U.S. to Join SITA's e-Aircraft DataHub  Executive Appointments at Two Hilton Hotels in Bengaluru, India  SAS Becomes Launch Customer of SPM Alliance  Singapore and United Airlines Expand Codeshare Agreement  AirAsia Resumes Flights Between Kuala Lumpur and Siem Reap, Cambodia  CWT Appoints Patrick Andersen as President and CEO  Liverpool to Play Crystal Palace in Standard Chartered Singapore Trophy on 15 July  Alda Mendes Joins Four Seasons Seychelles as Resort Manager  Jetstar Asia Resumes Singapore - Surabaya Flights  Air France Creates New Amenity Kit for La Première Customers  Air Canada Promotes Use of Sustainable Aviation Fuel  Cebu Pacific to Resume Bali, Hanoi and Sydney Flights  Virgin Australia to Upgrade Retailing Strategy with Sabre's Revenue Optimizer  Cathay Pacific Cargo Launches New Options for Time-Sensitive Shipments  Amilla Maldives Joins Small Luxury Hotels of the World  Sino Jet Takes Delivery of First Dassault Falcon 7X Business Jet  Etihad Airways Publishes Sustainability Report 2020-2021  Porsche Becomes Exclusive Vehicle Supplier of Air Canada Chauffeur Service  Saudi Arabia to Host WTTC's 22nd Global Summit  Travel Industry Interview with Kurt Ekert, President of Sabre  HD Videos and Interviews  Podcasts from HD Video Interviews  RSS Feed - Travel Industry News  Ticker - Travel Industry News  Travel Industry News Archives  Travel Trade Shows  High-Res Picture Galleries  Travel News Asia - Latest Travel Industry News 

Subscribe to our Travel Industry News RSS Feed Travel Industry News RSS Feed from TravelNewsAsia.com. To do that in Outlook, right-click the RSS Feeds folder, select Add a New RSS Feed, enter the URL of our RSS Feed which is: https://www.travelnewsasia.com/travelnews.xml and click Add. The feed can also be used to add the headlines to your website or channel via a customisable applet. Have questions? Please read our Travel News FAQ. Thank you.

     
Advertising
Advertising
Copyright © 1997-2022 TravelNewsAsia.com