Cross Hotels & Resorts Promotes Paul Wilson to Executive Vice President

(06 July 2022, 12:06 +07)  Cross Hotels & Resorts has appointed Paul Wilson as Executive Vice President.

Paul, who joined Cross in 2018 as Executive Vice President Commercial, has been instrumental in establishing the group as one of the fastest growing brands in Southeast Asia.

Paul Wilson

As Executive Vice President, Paul will be responsible for leading the groups operational excellence and the successful execution of all aspects of the company’s global guest strategy, including brand development, sales and marketing, revenue management, guest engagement, digital transformation and loyalty strategies.

“I’ve spent the past 22 months on an accelerated path switching out traditional ways of driving and measuring performance, while completely remodeling structures at speed,” Paul said. “The journey has been tumultuous but tremendously successful, both commercially and personally. We are here to be the catalyst for the change that our industry, and most importantly our guests, have been crying out for.”

Prior to joining Cross, Paul was Vice President of Sales for Thailand’s Centara Hotels & Resorts and has also worked as regional sales & marketing director and national conference & incentive director for Australia's Mantra Group, and as meeting and events director for Park Plaza Hotels and Resorts in London.

“I couldn’t be more excited for the future of Cross Hotels & Resorts, with the energetic young leadership team we have developed from within, our potential is unlimited,” says CEO Harry Thaliwal. “There is no one better than our new Executive Vice President, Paul Wilson, to both inspire and deliver on our promise of operational excellence throughout our business. The tremendous growth we’ve experienced over the past years is only the beginning.”

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