Accelya Establishes Center of Excellence in Pune, India

(04 May 2022, 11:29 +07)  Accelya has established a Center of Excellence in India as part of its commitment to accelerate the digital transformation of airlines globally through its FLX Platform.

Located in Pune, approximately 500 employees will be responsible for fast tracking key elements of the FLX Platform, such as:

- Industrialized NDC Deployment: providing more airlines with access to retailing independence from legacy systems;

- ONE Order Development: giving early adopters improved customer-centricity and an end-to-end approach to retailing;

- Digital Retailing: enabling airlines to give customers the experiences they demand, while capitalizing on absolute control over all channels; and

- Digitalization of Cargo: so airline cargo too can take advantage of retailing innovation.

Accelya's office in Pune, India

“We are dedicated to helping airlines by building modern, open, and flexible solutions that free airlines from reliance on legacy technologies, empowering them to put their focus on the customer, not the technology limitations,” said Jim Davidson, CEO at Accelya. “We felt the best way to achieve this vision at scale was to create a Center of Excellence where some of the world’s best airline technology talent can focus 100% on digital transformation.”

The Accelya Center of Excellence will provide airlines with global 24-hour service and support backed by digital operations, security command centers, as well as AI and ML-enabled tools to ensure system integrity.

Dr. Nitin Patwardhan, Senior Vice President at Accelya, has been appointed as Head of the Center of Excellence at Accelya.

A 24-year industry veteran and technologist, Dr. Patwardhan brings a wealth of leadership, value creation, and organizational expertise to the role. He takes up the post after serving as Senior Vice President and Head of PMO at Accelya.

“They call Pune the Oxford of the East due to the city’s thirst for education and development. It provides a wealth of exceptional talent to draw from,” said Dr. Patwardhan. “Given our vision for the facility, as well as our commitment to the development of talent and investment in its success, it will be an ideal place to build an exciting career in airline retailing.”

The Center of Excellence will complement Accelya’s existing Indian operations, which includes a Development and Managed Services Center in Mumbai.

Mumbai’s team focuses on delivering Revenue Accounting and new One Order compliant settlement strategies for Accelya’s customers.

See also: Future of Airline Distribution and NDC - Exclusive HD Video Interview with Yanik Hoyles, IATA.