Travel Industry News at TravelNewsAsia.com since 1997
Thu, 3 March 2022

Etihad Airways' FY2021 Results Include Highest Ever Cargo Revenues

(03 Mar 2022, 11:34 +07)  Etihad Airways' results for FY2021 show a strong recovery in passenger operations along with a significant improvement in financial performance, with the airline posting a reduced loss of US$ 476 million for 2021, against US$ 1.7 billion in 2020.

The Abu Dhabi-based airline carried 3.5 million passengers in 2021, with an average seat load factor of 39.6%. Passenger loads doubled in the second half of the year, reaching 70.1% in December as travel demand peaked during the winter holiday period. The airline recorded a particularly strong surge in passenger volumes in Q4 following the September relaxation of mandatory quarantine periods in Abu Dhabi.

Etihad Airways A380 reg: A6-APG. Picture by Steven Howard of TravelNewsAsia.com Click to enlarge.
Etihad Airways A380 reg: A6-APG. Picture by Steven Howard of TravelNewsAsia.com

Network capacity came in at 37.21 billion ASKs for the year, with the airline connecting Abu Dhabi to 71 passenger and cargo destinations across 47 countries. The airline launched or restarted operations to 13 destinations in 2021, most notably introducing scheduled services to Tel Aviv following the normalisation of relations between the UAE and Israel.

Etihad Airways posted passenger revenues of US$ 1.07 billion in 2021, down by 14% year-on-year. While ongoing travel restrictions and new variants of the COVID19 virus dampened demand, the airline saw passenger revenues bounce back in the last quarter of the year, recovering to 50% of 2019 levels in December.

Cargo operations meanwhile continued to outperform expectations, with a 27% year-on-year increase in freight carried in 2021 (729,200 tonnes) coupled with a rise in cargo revenues of 49% to US$ 1.73 billion, the highest figure in the history of the airline.

"In another year of global uncertainty, Etihad Airways has continued to move forward, strengthen its business, and build on its world-class travel proposition," said Tony Douglas, Group Chief Executive Officer. "Despite the slowdown caused by Omicron, we are confident that the spring and summer season will continue to see a resurgence in travel as more people return to the skies. We look forward to our guests being able to experience our state-of-the-art Airbus A350s when they debut later this year, taking pride of place alongside our Boeing 787s. With one of the most fuel-efficient fleets in the world and with sustainability at the very top of our agenda, we will continue to pave the way for more sustainable flying in 2022 and beyond."

As operations progressively ramped up throughout 2021, Etihad maintained an absolute focus on cost control, decreasing operating costs by a further US$ 110 million, despite a US$ 197 million increase in fuel costs driven by rallying oil prices.

Fixed overhead costs and finance costs also recorded a significant reduction, decreasing by 14% (or US$ 110 million) and 20% (or US$ 90 million) respectively. As a result, the airline managed to maintain strong liquidity in 2021.

Overall, Etihad recorded a core operating loss of US$ 476 million for fiscal year 2021, representing a 72% improvement compared to 2020 (US$ 1.7 billion) and a 41% improvement against pre-pandemic results in 2019 (US$ 802 million). EBITDA improved by more than US$ 1 billion, turning to positive US$ 408 million from a negative US$ 651 million in 2020.

"Despite COVID19 suppressing global travel demand for a second year running, we have continued to transform Etihad Airways into a more efficient business, delivering additional line-by-line savings and further optimising our cost base. Our record cargo operations have provided much-needed uplift, helping to more than double monthly operating revenue between January and December," said Adam Boukadida, Chief Financial Officer. "Pushing the frontiers of sustainable financing, we issued the first-ever sustainability-linked ESG loan in aviation, while at the same time reducing our outstanding debt by more than 20%. All these factors combined resulted in a strong year-end liquidity position, aligned to our pre-pandemic levels, and in a steadfast 'A with a stable outlook' credit rating reaffirmed by Fitch."

Strategy

Etihad Airways announced a proposed transaction in December 2021 to divest a number of subsidiary businesses to ADQ, one of the region's largest holding companies, and to ADNEC.

The transaction is set to be completed in 2022 and will support the continued development of Abu Dhabi's civil aviation sector as well as enable Etihad Airways to further sharpen its focus on its core airline business, accelerating its transformation.

Etihad's joint-venture airline, Air Arabia Abu Dhabi, the first low-cost carrier in Abu Dhabi, continued to grow in 2021 with the launch of seven new destinations, expanding its network to 15 cities by the end of the year.

Fleet and network

Etihad Airways has a strong network spanning major cities in Asia, Australia, Europe, the Middle East and North America, which has continued to grow in a measured way in 2021 as destinations have reopened and travel demand has returned.

The number of passenger destinations grew by 28% in 2021, from 50 up to a high of 64 during the summer peak, as Etihad Airways rebuilt air connectivity to the vibrant capital of Abu Dhabi and tapped pent-up travel demand.

Etihad's total fleet at the end of 2021 comprised 67 aircraft including five freighters, with an average age of 5.7 years.

The backbone of the carrier's fleet is the B787 Dreamliner. Etihad Airways is one of the largest operators of this aircraft type in the world, with 39 B787-9 and B787-10s in the fleet.

Etihad Airways is currently preparing to enter new Airbus A350 aircraft into service, with the first one set to take off in Q2 2022.

As well as launching year-round flights to Tel Aviv and Vienna, Etihad Airways introduced seasonal routes to capture leisure summer and winter demand, including new services to Malaga, Mykonos and Santorini.

The airline continued to build on its codeshare network in 2021 by strengthening existing agreements with key partners such as Gulf Air, and forging a new partnership with El Al. At the end of the year, Etihad had 50 active codeshare partnerships, expanding its network reach to more than 400 cities worldwide.

Products and Services

In 2021, Etihad Airways continued to invest in developing a thoughtful and digitally enabled travel experience inspired by Emirati hospitality, with health and wellness assured at every stage of the customer journey.

Etihad was one of the first airlines globally to trial and implement the IATA Travel Pass as a solution to simplify the storage of verified COVID19 tests and certifications.

The airline also introduced a Verified to Fly service that allows guests to upload their tests, passenger locator forms, vaccination certificates, and other necessary paperwork in advance of their flight to confirm their eligibility for travel.

Etihad launched a new Home Check-In facility, allowing customers to check in their bags, choose their seats and collect their boarding passes and luggage tags from their home, skipping queues at the airport.

People

While COVID remained a dominant force, the airlines workforce focus for 2021 was two-fold: to continue protecting the health and wellbeing of employees while driving employee engagement.

In 2021, Etihad Airways became one of the first airlines in the world with 100% of operating onboard crew vaccinated to help curb the spread of the coronavirus.

The carrier has now reached a vaccination rate of 95% across UAE-based staff.

A salary reduction, carried over from 2020, was brought to an end in October.

At the end of 2021, Etihad's total workforce stood at 12,533 employees.

Cargo

Etihad Airways achieved a new milestone in 2021 by recording the highest cargo revenues in 18 years of operations.

Etihad Airways is a founding member of the HOPE Consortium, an Abu Dhabi coalition formed to create a complete supply chain solution to distribute COVID19 vaccines worldwide, which has to date handled more than 250 million vaccine doses to over 40 countries in the Middle East, Africa, Europe, Asia and South America.

Pharmaceutical shipments using the airlines specialised PharmaLife product increased by 85% year-on-year in 2021. The airline was one of the first carriers in the Middle East to be awarded IATAs CEIV certification for pharmaceutical logistics and launched the first fully compliant origin-to-destination pharma air corridor, between Abu Dhabi and Brussels.

In a move to boost cargo capacity, Etihad Airways has temporarily modified five Boeing B777 aircraft to support cabin loaded cargo, operating over 800 charter and scheduled cargo flights in the new configuration in 2021.

The cargo booking portal on etihadcargo.com was revamped in 2021 to streamline the booking process to less than 45 seconds, increasing web bookings by 36% within three months of launch.

Etihad Cargo maintained an on-time-performance and delivered-as-promised rating of 85% during 2021, despite operational challenges posed by global restrictions.

Sustainability

Etihad Airways is committed to achieving net zero carbon emissions by 2050 and in 2021 achieved a 5.6% reduction in the emissions intensity of its passenger fleet in 2021.

In 2021, the airline united key industry OEMs to form the most comprehensive, cross-organisational initiative ever undertaken to reduce CO2 emissions in aviation. The airline's sustainability programme, previously focused on its fleet of GEnX-powered Boeing aircraft under the "Greenliner Programme", was expanded in 2021 by a similar initiative focused on Rolls Royce XWB-powered Airbus A350s under a programme called "Sustainability50". Both programmes are aimed at researching and developing new technologies and methods of flying to aid decarbonisation efforts and enhance operational efficiencies.

 The carrier operated its most sustainable flight ever in 2021, from London Heathrow to Abu Dhabi. The flight leveraged two years of research to reduce emissions by 39,000kg, or by 72% in absolute terms compared to an equivalent flight in 2019, using a combination of a high blend of SAF, contrail reduction, efficient airport handling processes using electric tractors, a highly optimised flight routing and more.

The airline also committed to adopting 400 mangroves, one for each passenger onboard its most sustainable flight, and has bolstered this commitment by forming a new partnership with Jubail Island in 2022 to plant a further 182,000 mangrove trees over the next five years in Abu Dhabi.

The carbon emissions of the airlines signature Etihad Greenliner aircraft were completely offset for the entirety of 2021, totalling 79.4 tonnes of CO2 emissions across 834 flights, as part of the first carbon offset programme in the region.

Etihad also launched a green loyalty programme in 2021, called Conscious Choices, which rewards members of Etihad Guest for making sustainable choices in their day-to-day lives to reduce their carbon footprint.

In 2021, Etihad Airways raised US$1.2 billion in the first sustainability-linked loan (SLL) tied to environmental, social and governance (ESG) targets in global aviation, making it the largest sustainable financing deal in the airlines history and the third innovative financial deal in three consecutive years, following a first-of-a-kind sustainability-linked transition in 2020 and a loan tied to the UN Sustainable Development Goals in 2019.

Nearly 30% of the airlines global supply chain is driven by UAE-based businesses, and Etihad Airways is actively growing and accelerating its local spend through a programme called Al Watani to support the development and sustainability of local businesses and communities in the UAE.

Headlines: BFS Receives GDP Certification for Dedicated Pharma Handling Facility at BKK  Solomon Islands Welcomed 26,036 Visitors in 2023; Positive Outlook for 2024  Vietjet Signs MOU with Airbus for 20 A330-900 Aircraft  Hong Kong Airport Reports January 2024 Passenger and Cargo Numbers  Malaysia Aviation Group Becomes Official Airline Partner of MATTA Fair 2024  AirAsia Malaysia Launches Flights Between Kota Kinabalu and Shanghai, China  Taiwan's Starlux Airlines Orders Five Airbus A350 Freighters and Three A330neos  United Airlines to Resume Flights to Tel Aviv, Israel  Hahnair Appoints Stephen Chung as Regional Vice President Asia Pacific  Korean Air Cargo Expands Partnership with Vienna Airport  IndiGo to Launch Daily Flights Between Bengaluru and Bali, Indonesia  Thai Airways Confirms Boeing 787-9 Order  SkyScape Becomes Eve Air Mobility's First Urban ATM Customer in Japan  Royal Brunei Airlines Orders Four Boeing 787-9 Aircraft  TransNusa Airlines Rebranding as a Premium Service Carrier  Moxy Hotel Opens in Bangkok, Thailand  Peninsula Bangkok Appoints Masahisa Oba as Managing Director  Silk Avia Takes Delivery of First New ATR 72-600 Turboprop Aircraft in Central Asia  Korean Air to Enhance Retailing Strategy with Accelya's FLX Platform  Rohit Pandey Returns to Minor as GM of the Anantara Jaipur Hotel  Marriott Soft Opens First Moxy Hotel in Malaysia  AirAsia X to Launch Flights Between Kuala Lumpur and Almaty, Kazakhstan on 14 March  Malaysia Airlines Opens Ticketing Outlet at Paradigm Mall in Petaling Jaya  Marriott Expands Apartments with Properties Signed in Italy, USA and Saudi Arabia  Stockholders of Hawaiian Holdings Vote to Adopt Merger Agreement with Alaska Airlines  Thailand Travel Mart Plus (TTM+) 2024 Opens Online Registration for Buyers and Sellers  Lore Group's Five Design-Led Hotels Join Global Hotel Alliance  Hilton Partners Small Luxury Hotels of the World  British Airways Using E-Logs Platform to Predict and Enhance Aircraft Maintenance Issues  Surf Air Mobility Secures Early Delivery Positions for 90 Electra eSTOL Aircraft  Nine Exclusive Video Interviews with VIPs at ASEAN Tourism Forum 2024 in Vientiane, Laos  Thai Airways to Unveil Details of Boeing Aircraft Order at Singapore Air Show 2024  Hong Kong Reports Provisional Visitor Arrival Numbers for January 2024  Accor Hotels in New Zealand to Become Gold Standard Sustainable Tourism Businesses  American Express Opens World's Largest Centurion Lounge at ATL Airport in USA  Minor Hotels Reports Record Full Year Figures  Korean Air's Acquisition of Asiana Gets Conditional Clearance from European Commission  CapitaLand Establishes CLARA Fund II; Acquires Two lyf-Branded Properties as Seed Assets  ATR Receives B-Score from CDP Climate Change  Dassault to Showcase Falcon 6X and Falcon 2000LXS at the Singapore Air Show 2024  IHG's Expanding Hotel Portfolio in Vientiane - Interview with Murali Viswanathan, CGM  Settha Palace Hotel in Vientiane, Laos - Interview with Hala Krimi, General Manager  Vietjet Launches Flights Between Saigon and Chengdu, China  Inthira Vang Vieng Hotel in Laos - Interview with Charles-David Hay, General Manager  IHG Hotels at Dubai Festival City Appoints Pranav Vohra as Cluster Commercial Director  S Vang Vieng Boutique Hotel in Laos - Interview with Sengnikone Bouphaphanh  Full Moon Island Resort in Kaoh Sdach, Cambodia - Interview with Indra Khanitha Lay Prohas  Jetstar Launches Flights from Brisbane to Osaka and Seoul  IHG to Expand Six Senses Brand to Kyoto, Japan  DiscoverLaos - HD Video Interview with Southisack Sayasavanh, Tours Director  Cosi Vientiane Nam Phu Hotel - Interview with Pasin Nopsuwan, General Manager  Hyatt Expands JdV Brand of Hotels to Goa, India  Thailand to See Increase in Chinese New Year Tourism Spend  Lao Airlines - Exclusive Video Interview with Chanthanon Khampheng at ATF 2024  Dansavanh Nam Ngum Resort in Laos - Interview with Michelle Wang, Travel Director  Marriott Hotel Opens on Gurney Drive in Penang, Malaysia  Emirates to Increase Capacity on Flights to Osaka, Japan  Michelle Lee Joins Pullman Bangkok Hotel G as General Manager  Rosewood Makes Changes to Senior Management Team  Smiths Detection to Upgrade Security at Fukuoka Airport in Japan  Standard to Open Residences in Hua Hin and Phuket, Thailand; Video Interview with Amar Lalvani  AirAsia Indonesia Launches Flights Between Jakarta and Kota Kinabalu, Malaysia  Philippine Airlines to Deploy Amadeus Traveler DNA  Mantra Club Croc Airlie Beach Completes A$8 Million Refurbishment of All 160 Guestrooms  Vietjet Wet Leases Two Aircraft to Meet Surge in Lunar New Year Travel Demand  Singapore Cruise Centre to Upgrade Tanah Merah Ferry Terminal  IHG Signs New-Build 150-Key Holiday Inn Hotel in Guwahati, India  Thai AirAsia Launches Flights from Bangkok (DMK) to Shanghai and Kaohsiung  TFE Signs New-Build Apartment Hotel in Brisbane, Australia  Ritz-Carlton Hotel Opens in Las Colinas Area of Dallas, USA  8 NTO Press Conferences from the ASEAN Tourism Forum 2024 in Vientiane, Laos  Swiss to Launch Flights Between Zurich and Seoul, South Korea  Singapore Welcomed 13.6 Million Visitor Arrivals in 2023; Targets 15-16 Million in 2024  Cathay Pacific Resumes Flights Between Hong Kong and Chennai, India  Greater Bay Airlines Increases Flights Between Hong Kong and Bangkok, Thailand  Thai AirAsia Launches Flights Between Hat Yai and Singapore  CapitaLand Sells Citadines Mount Sophia Singapore for SG$148 Million  American Airlines to Launch Flights Between DFW and Brisbane, Australia  Minor Hotels Signs Second Anantara Resort in Oman  Dubai Home to Dorchester Collection's First Hotel in Middle East  Global Airline RPK in 2023 Up 36.9% on 2022; International Traffic Up 41.6%  Amadeus Adds Border Control Solutions to Portfolio with Vision-Box Acquisition  Ascott Opens 8th Citadines Property in Singapore  Brix Hotel by Pinetree Opens in Sepang, Malaysia  IATA Reports December and Full-Year 2023 Air Cargo Numbers  Capella to Open Hotel in Taipei, Taiwan  Seibu Prince Hotels to Deploy Sabre SynXis Central Reservation System  Hong Kong Airport Reports December and Full-Year 2023 Traffic  IHG Signs Franchise Agreement for a voco Hotel in Stockholm, Sweden  Air Canada Joins Hidden Disabilities Sunflower Program  IHG Signs Sixth Vignette Collection Hotel in Thailand  Airbus Helicopters Partners Tata to Establish H125 Final Assembly Line in India  Strikes Force Finnair to Cancel Around 550 Flights  Record Number of Summer Flights from Munich Airport to Asia  AirAsia Move Expands Event Ticketing with Coras Partnership  Laos Tourism Press Conference at the ASEAN Tourism Forum 2024 in Vientiane, Lao PDR  Thailand Tourism Press Conference with Thapanee Kiatphaibool and Nithee Seeprae of TAT  Philippines Tourism Press Conference at the ASEAN Tourism Forum 2024 in Vientiane, Laos  Malaysia Tourism Press Conference at the ASEAN Tourism Forum 2024 in Vientiane, Laos  Cambodia Tourism Press Conference at the ASEAN Tourism Forum 2024 in Vientiane, Laos  Singapore Tourism Press Conference by Kwan Su Min, Director Communications Marketing Group, STB  Myanmar Tourism Press Conference by Tin Myo Aung, Deputy Director - Ministry of Hotels and Tourism at ATF 2024  Vietnam Tourism Press Conference at ASEAN Tourism Forum (ATF) 2024 in Vientiane, Laos  13 Exclusive HD Video Interviews from World Travel Market 2023 in London, England  5 Exclusive HD Video Interviews from APG World Connect 2023 in Monaco, France  15 Exclusive HD Video Interviews from Routes World 2023 in Istanbul, Türkiye  Electric Airport Taxis at Almaty Airport in Kazakhstan - Video Interview with Co-Founder  Pictures from Miss International Queen 2023 Transgender Beauty Pageant in Pattaya, Thailand  Exclusive Video Interviews with 17 Miss International Queen 2023 Contestants  Living With One Eye - Six Years On by Steven Howard  HD Videos and Interviews  Podcasts from HD Video Interviews  RSS Feed - Travel Industry News  Ticker - Travel Industry News  Travel Industry News Archives  Travel Trade Shows  High-Res Picture Galleries  Travel News Asia - Latest Travel Industry News 

Subscribe to our Travel Industry News RSS Feed Travel Industry News RSS Feed from TravelNewsAsia.com. To do that in Outlook, right-click the RSS Feeds folder, select Add a New RSS Feed, enter the URL of our RSS Feed which is: https://www.travelnewsasia.com/travelnews.xml and click Add. The feed can also be used to add the headlines to your website or channel via a customisable applet. Have questions? Please read our Travel News FAQ. Thank you.

     
Advertising
Advertising
Copyright © 1997-2024 TravelNewsAsia.com