Sihot Appoints Diogo Llorente as COO and
Michael Wernet as Head of Operations
(22/09/22)
Sihot, a hotel management software company, has
appointed Diogo Llorente as Chief Operations Officer and Michael
Wernet as Head of Operations.
Reporting directly to the board of directors, Diogo leads the unit encompassing technical and hotel support,
data centre management and project management.
Michael Wernet
takes the role of Head of Operations to support SIHOT offices
globally to transition to a single business unit and maintain
excellence in delivery.
In addition, Jochen Conrad, Chief Executive of
Sihot, will lead a new internal task force to assess, manage and
maintain the scalability of the company's systems to continually deliver
optimum performance and ensure stability for its global customer
base.
“With these structural changes we will ensure that
our client support remains excellent. By forming one operations
unit to break open “Silos”, we will improve communication and
cooperation across all departments,” said Carsten Wernet, Chief
Executive, Sihot. “It’s important to create processes and ensure
there are clear responsibilities to manage the prioritisation of
tasks and respond proactively to customer needs and market
changes. We’re on a mission to be a leading light for hospitality
technology, creating an environment where staff can evolve and
recognise the achievements and contributions they are providing to
the business and our customers.”
As part of the company's reorganisation, 20 newly
created positions across the business have become available to
meet demand within the 200+ strong global team. The reshaping of
the international teams comes following the hotel management
system’s expansion in Portugal, Turkey and Austria to align to
customer business needs and respond holistically to market
developments.
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