Malaysia Airlines Expands Partnership with SITA

(15 July 2022, 11:24 +07)  Malaysia Airlines has expanded its partnership with SITA, linking its global operations to its hub in Kuala Lumpur with fast, secure, and reliable network connectivity.

As part of the five-year agreement, Malaysia Airlines will leverage SITA Connect, which is designed to lower connectivity costs, improve the quality of service, enable ease of access to new features and applications, and facilitate the passenger check-in process worldwide.

Malaysia Airlines A350-900 reg: 9M-MAC. Picture by Steven Howard of TravelNewsAsia.com

SITA Connect will also provide network connectivity that allows team members to access central systems from anywhere, supporting the airline’s worldwide operation for employees working remotely.

"We're excited to ramp up our operational capabilities as the industry’s recovery takes hold," said Izham Ismail, Group CEO, Malaysia Airlines. "Boosting the connectivity, security, and agility of the backbone technologies that support Malaysia Airlines will ensure we are ready for the influx of passengers over the coming months and poised to deliver a seamless travel experience for all."

Sumesh Patel, APAC President at SITA, added, "We're excited to renew the relationship once more by upgrading several services that will ultimately help deliver a smooth passenger process. Operational efficiency is under the microscope in the wake of the pandemic, and we're committed to helping the industry recover with smart solutions that are resilient, agile, and cost-effective."

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