Mandarin Oriental Strengthens Group's Global Sales Team

(11 August 2022, 12:02 +07)  Mandarin Oriental has strengthened the group’s global sales team, appointing Raphael Lanfant as Global Vice President Channel Sales, Geoffrey Webb as Vice President Global Sales Partners and Celine Du as Vice President Global Industry Partners.

Appointed Global VP Channel Sales, a newly created role responsible for overseeing the global revenue growth and the effectiveness of the newly formed Global Channel Sales and Distribution organisation, Raphael Lanfant joins the company from Alibaba, where he held the position of Global Head of International Hotel Partnerships.

Raphael has 20 years of experience in travel-related businesses, including commercial and distribution leadership roles for Expedia Group.

A a French/Australian national, Raphael has lived in Europe, Asia and the Americas. He is currently based in Singapore.

From left: Geoffrey Webb, Joanna Flint, Raphael Lanfant and Celine Du

As VP Global Sales Partners, Geoffrey Webb will oversee the five regional sales hubs responsible for driving revenue from the global travel agencies and tour operators.

Geoffrey joined Mandarin Oriental in 2019 as Director of Commercial Strategy for the group’s flagship property, Mandarin Oriental, Bangkok.

A seasoned hotelier,  Geoffrey has over three decades of operations and luxury hospitality experience working with brands including St. Regis, Peninsula, IHG, Hilton and Sofitel in Australia, Canada, Middle East, United States and Thailand.

An Australian national, Geoffrey will relocate to London.

Appointed VP Global Industry Partners, Celine Du will be responsible for Mandarin Oriental’s global corporate and key account revenue.

Celine joined the group in 2015 as Vice President Sales & Marketing, Greater China before her promotion to VP Regional Sales, Asia Pacific.

Celine has 25 years of experience in luxury hospitality with senior roles at Shangri-La and IHG prior to joining Mandarin Oriental.

A Chinese national, Celine is based in Hong Kong.

“I’m delighted to bring together this diverse and accomplished group to bolster our global sales leadership, and to explore innovative ways to support and enable our sales and industry partners around the world. Collaborating with our travel industry partners is critical to business growth in the luxury hospitality sector, given the complex needs of the luxury industry’s discerning customer base,” commented Joanna Flint, Chief Commercial Officer, Mandarin Oriental Hotel Group.

Raphael will report directly to Joanna Flint, while Geoffrey and Celine report to Raphael.

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