Mon, 22 March 2021 |
AirAsia Warns of Unavailable Services as it
Upgrades Reservation System
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AirAsia will upgrade its Navitaire New Skies
reservation system this week.
Flight and SNAP bookings will be unavailable from
23:00 (GMT +8) on Tuesday, 23 March 2021 to 03:00 on Wednesday, 24
March 2021 on airasia.com website, airasia superapp, AirAsia sales
offices, counters and through the airline's AVA chat service.
AirAsia's customers will also not be able to perform check-ins
via the web, super app and airport kiosks and counters, or manage
their bookings until the upgrade has been completed.
Travellers flying with AirAsia during this period are strongly
advised to check-in online or via the airasia super app ahead of
the upgrade period and to print out their boarding pass, or use
the E-Boarding pass where available. Web and airasia super app
check in are available from 14 days prior to departure for all
flights.
Travellers are
encouraged to be at the airport at least 3 hours before their
flight to avoid any travel inconvenience.
All other services on airasia.com will be
available as usual.
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